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Shop Policy

PAYMENT POLICY

I accept PayPal and all major credit cards. All available jewelry will be shipped within 3-5 business days of payment confirmation.

I am utilizing Paypal to process your online orders to make your shopping experience with Maimoda Jewelry safe and easy. Paypal will handle the encryption of your financial information to protect your identity, safeguard against hacking, and prevent fraudulent activity.

When you purchase online from a verified Paypal vendor, your confidential information is never shared with the retailer. Paypal also offers protection for goods purchased from one of their vendors. Find out more information about how Paypal protects BOTH buyers and sellers.

DELIVERY POLICY

All orders are shipped via USPS First Class Mail within 3-5 business days of receiving a cleared payment. If you prefer a different method of shipping, please contact me prior to ordering so I can adjust the shipping method. An email will be sent when your items have been shipped.

All items will be carefully wrapped in decorative tissue and gift box . To reduce waste and shipping costs, multiple items will be packaged together. Please let me know in advance if you'd like separate boxes or have other special shipping requests.

*****If your shipment is being sent as a gift to someone, please include the recipient’s address in the note for seller as you checkout. Your recipient will know all the components of their special handcrafted gift. Complimentary gift-wrapping is included for all items.

Shipping Upgrade Policies:

Upgrade to USPS Priority Mail (2-3 day delivery to anywhere in the U.S.)
- Add $6.50

Upgrade to USPS Express Mail (Overnight delivery to anywhere in the U.S.)
- Add $25

*****INTERNATIONAL BUYERS– Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to purchase .

Due to our FREE SHIPPING PROMOTION all orders are not include insurance. Please contact me if you'd like your package insured upon shipping.

I am not responsible for lost package once tracking information is sent.

RETURN POLICY

Refunds and exchanges available if you're not satisfy with your purchase minus the shipping costs and as long as the items arrives in the condition it was sent. Please contact me within 7 days of receiving the item.

Please note: CUSTOM ORDERS ARE NON- REFUNDABLE.

ALL BANGLES , RINGS & 14K SOLID GOLD JEWELRY ARE NON REFUNDABLE

***** Returns will not be accepted on international orders due to customs fees.

All of my creations are handcrafted so slight variations should be appreciated as one of the many special characteristics of a Maimoda Jewelry piece. All gemstones are natural and therefore minimal color and shape differences , as well as slight inclusions should be expected. These “imperfections” are what give each stone or bead its authenticity and charm.